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Join Club JAMwear
 
We truly appreciate your business and hope you enjoy your purchase. If you have any questions, please do not hesitate to contact us at 1-866-611-2JAM.

  ONLINE STORE EXCHANGES & RETURNS: ON-SITE MERCHANDISE BOOTH EXCHANGES:
 
  • All JAMwear merchandise is extensively checked for defects prior to shipping. If for some reason you have made an online purchase and have received an item with defects in material and/or workmanship, you may return that item within 21 days from receipt of item and a merchandise replacement, online store credit or refund will be issued.
  • There will be NO refunds except for defective merchandise purchased from the online store.
  • JAMwear will exchange items purchased at our online store due to incorrect sizing as long as they are unwashed and unworn and are returned in the original condition without stains or odor.
  • The customer will be responsible for shipping the item(s) back to JAMwear and the replacement item(s) will be shipped back to the customer at no additional charge.
EXCHANGES/RETURNS MAY BE SENT TO:

JAMwear: Returns Dept. 11500 Champons Way Louisville, KY 40299

  • JAMwearOnline.com will not issue refunds for items purchased at on-site merchandise booths. It is clearly posted at all events that items are sold in good working condition and are non-refundable.
  • JAMwear will exchange items purchased at an on-site merchandise booth due to incorrect sizing as long as they are unwashed and unworn and are returned in the original condition without stains or odor.
  • The customer will be required to pay the necessary shipping charges to and from JAMwear.
PLEASE NOTE:
  • Shipping and handling charges are not refundable.
  • If a credit is necessary, the credit will be issued for returned merchandise as soon as we receive and process the return.
  • Please allow up to two billing cycles for a refund to appear on your credit card statement.
  • Special offers may be subject to reduction by a return/exchange or cancellation.
 
Copyright© 2010-2011 JAMwear • 11500 Champions Way • Louisville, KY 40299
1.866.611.2JAM(526) • info@jamwearonline.com